FAQ
Juppy Instructional Video
- How much is The Juppy?
The prices range from $19.99-$29.99. Click here to view our collection.
- How many pounds will The Juppy hold?
The Juppy Ultra Comfy and Juppy Momentum can hold up to 35 pounds safely. The Large Juppy Momentum can hold up to 60 pounds.
- How wide is the Juppy?
The Juppy Ultra Comfy Baby Walker will accommodate a baby with up to a 24 inch waist. The Juppy Momentum will accommodate a baby with up to a 22 inch waist. We also carry a Juppy for larger children
- How long is The Juppy?
From the crotch to the top of The Juppy its 11 ½” long.
- What material is The Juppy made of?
Our new Juppy Ultra Comfy model is made of 99% cotton and 1% spandex. All other Juppy’s are 100% cotton.
- How long does it take to receive my Juppy?
All orders are processed within one business day and shipped via USPS First Class Mail. Delivery within the U.S takes 3-5 business days. Delivery to Canada takes 10-15 Business Days and worldwide is 15-25 business days.
- Do you ship worldwide?
Yes we ship worldwide! Shipping to Canada is $14.95 with 10-15 business day delivery. Everywhere else is $24.95 with 10-20 business day delivery. Delivery times vary depending on your countries customs clearance regulations.
- What is your return policy?
Click here to view our return policy.
- If I have further questions how can I request more information?
E-mail us at support@thejuppy.com or give us a call at 1-800-205-7127. We can answer most e-mail inquiries within 24 hrs.
- Do you carry a Juppy for children with disabilities?
Yes we carry a Large Juppy Momentum in the color Beige/Black that will accommodate children with up to a 28 inch waist and weighs up to 60 pounds.
- Is The Juppy Baby Walker doctor approved?
Yes, see our testimonials page.
- How will The Juppy help my lower back?
The Juppy eliminates you ever having to bend while teaching your baby to walk.
- How will my baby react to being in The Juppy?
Your child will adjust quickly to The Juppy as he or she experiences the thrill of walking.
- How can I become a Juppy distributor?
For wholesale inquires please contact us at vendors@thejuppy.com or call 1-800-205-7127.